Shipping and Returns | Light Up Wear

Shipping and Returns

Shipping

We offer free shipping on every product you bought from us. Our average production time is 5 days and delivery usually takes 7 to 10 days worldwide. Our express delivery takes 3-8 days. We provide you the tracking number via email after we ship the item. Please be aware the shipping and processing time can be longer on major holidays such as Halloween, Christmas and New Years. We recommend doing holiday shopping as early as possible.

Return and Refund:

We always double-check every product before shipping.
Due to the nature of this specific clothing niche we do not provide refunds for a change of mind. If the product has a defect, please contact us first, after the inspection, you can ship the product to us and receive a full refund or we can exchange the product.

To be eligible for a return, your item must:

  • Be unused and in the same condition
  • Be in the original packaging

Please note that the following items cannot be returned:

  • Bra
  • Underwear

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. If the product doesn’t work, you can ship it back to us within 7 days of delivery. We do not accept returns after this period.

Return policy will not be available if we notice an abuse on the product, instead we can repair your product with a repair fee. Return policy is only available for products have manufacturer defects.

For the products that are sold on Amazon, please read our affiliate disclosure.

Thank you so much for choosing us!

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Light Up Wear